Privacy policy

Legal Notice

The editor of the Site is the company MedPass Technology B.V. (hereinafter the "Company") registered with the Chamber of Commerce (KVK) under number 84182342. Its registered office is located at the following address: Lomanstraat 101-4, 1075PZ, Amsterdam, The Netherlands.

Hosting of the site is provided by Shopify Inc., whose head office is located at 126 York St. Ottawa, ON K1N 5T5, in Canada.


We attach as much importance to the relationship with our customers as to transparency and honesty in how we operate. This is why we wanted to share with you our Terms of Use including our privacy policy in order to notify you of the information we collect, how we use it, to whom we can transmit it and how to access, modify or remove them from our system.

We treat all your personal information ("Personal Information") as confidential (subject to what is provided in these Terms of Use). They are kept on a secure server and we comply with data and consumer protection legislation.

1. Access to the Website

These Terms of Use (which include our privacy policy) apply without restriction or reservation to all of the services offered by MedPass Technology B.V. on its website (hereinafter "the Site" ). They constitute, with our General Conditions of Sale, the entire agreement concluded between the Company and the user of the Site (hereinafter "the User").

These Conditions of Use are accessible at any time on the Site and will prevail over any other version or any other contradictory document.

Our Site is regularly updated, so we may change the content at any time. If necessary, we reserve the right to interrupt access to our Site, or even to close it for an indefinite period. However, we are under no obligation to update and accept no responsibility if certain information is no longer up to date.

Use of our Site constitutes acceptance of these Terms of Use.

Access to certain parts of the Site may be reserved for Users who have already created an account. It is therefore your responsibility to take all necessary measures to be able to access our entire Site, and to ensure that all persons accessing our Site via your internet connection (or your identifiers) are aware of these Terms and Conditions.

2. Creation of an Account

To order products on our Site, a User can create an account by providing the information required in the electronic form created for this purpose.

The User declares that the personal information indicated during registration is complete, accurate and allows him to be identified precisely. Any personal information that is fanciful and / or slanderous is likely to result in the closure of the User's account and the cancellation of his order, at our discretion.

When creating an account, the User chooses a username and password, which he undertakes to keep confidential.

This account will be accessible at any time by the User using their identifiers (subject to any unavailability of the Site for any reason whatsoever). We reserve, however, the right to limit, uspend or terminate the accounts of Users whose actions would be contrary to our Terms of Use or would jeopardize the security of transactions or of other Users.

The User is responsible for all actions carried out on our Site using their username and password. Any User registered on the Site will be committed to any order placed with their identifiers, subject to the right of withdrawal.

3. Misuse of the Website

You must not abuse our Site, nor knowingly introduce viruses, Trojans, etc. or any other malicious or technologically harmful material. You must not attempt to gain fraudulent access to our Site, the server that hosts it or any other server, computer or database linked to our Site. You must not attack our Site via a “denial of service attack” or “a distributed denial of service attack”.

We will report any violation to the relevant law enforcement authorities and give them our full cooperation by disclosing your identity, if necessary. In the event of an infringement, we reserve the right to immediately delete your User account and to prohibit you from accessing our Site, temporarily or permanently.

We cannot be held responsible for any loss or damage caused by an attack by distributed denial of service, virus or other technologically harmful material, which could infect your computer equipment, your computer programs, data or other material, and which would be due to the use of our Site or to the downloading of any element accessible on this Site as well as on any linked site.

4.1 - Confidentiality Policy - Information Collected

When browsing our Site and in order to provide you with the best possible service, we may collect several types of information, including: When ordering or creating your User account: your name, contact details (address, email address, telephone number) and the information on your credit card. When ordering: the delivery address (es), the username and password associated with your account and the history of your selection of products and your actions on our Site. During any request for information, any email sent to our customer service, subscription to our newsletter or any other service, participation in a contest, vote for a product or posted opinions: your name, your contact details and any other information such as your age , your interests and your product preferences. during any visit to the Site: your internet location (IP address, domain name such as .nl or .com, url of origin), the browser used, the country and the telephone prefix of your computer, the pages of our Site that you consulted during your visit, the advertisements on which you clicked and any research that you carried out. We may collect this information even if you do not have a User account with us. Finally, we may obtain customer lists from third parties to invite new people to share the experience. However, these lists only include people who have consented to receive promotional emails. In any case, all our emails include an unsubscribe option.

Finally, we inform you that our Site is monitored and that we are required to record any information concerning your visit to our Site that could help us improve the quality of the services we offer.

4.2 - Confidentiality Policy - Use of the Information Collected

You don't like to receive spam? That's good, we don't like to send them. This is why we promise to use your Personal Information only for the improvement of our services.

For example, we will not unnecessarily share your information with third parties unrelated to the Site. We may, for example, use the information collected on:

- processing your orders,
- improving our Site,
- the management of a contest, promotion, survey or other options on our Site,
- improving our customer service,
- improving your browsing experience,
- the sending of periodic emails or information relating to our offers and products,
- improving our advertising.

By visiting, you agree to be contacted by us for any of the above reasons, whether by telephone, email or mail. You confirm that you will not consider the use of your Confidential Information as being an infringement of your rights as provided for by Dutch regulations.

When creating your User account, or when you place an order, we record information about you intended for our company MedPass Technology B.V., responsible for processing, in order to carry out all the operations relating to our commercial relationship, namely the creation of your account, the terms of payment, delivery, management of complaints and after-sales service, to provide you with the services to which you subscribe and to send you Cosmedien offers.

In accordance with the Personal Data Regulations, you have various rights, including the right of access, rectification and opposition to the processing of your data. To exercise your rights, simply write to us, indicating your name, first name, address, email (used to create the account) and attach proof of identity by email to

You can choose to stop receiving emails from us at any time. Instructions for unsubscribing from our lists can be found at the bottom of all our emails.

4.3 - Confidentiality Policy - Personal Information Protection has implemented numerous security measures to guarantee the protection of your Personal Information.

We have the most powerful security system and servers on the internet. All sensitive / payment data provided by Users is transmitted by SSL (Secure Socket Layer) protocol and encrypted in our database. They can only be viewed by authorized persons, who have specific access rights to our systems and are required to keep this information confidential.

4.4 - Confidentiality Policy - Use of Cookies

The term "cookie" also refers to a small information file that any website transmits to your computer via the browser you use. It allows websites and systems providing services to recognize your browser, record and remember certain information in order to interact with you, improve and personalize your browsing experience.

We use cookies to improve the quality of navigation on our Site and the tools we offer. These cookies allow us in particular to remember and process the products in your basket, to understand and save your preferences in anticipation of your future visits, to follow the evolution of advertisements, to gather data concerning the traffic of the Site as well as the interaction between our Site and Users.

You can, if you wish, block cookies by modifying the preferences in your browser.

In order to improve our understanding of our visitors, we may also use service providers. These providers are not authorized to use the information collected on our behalf, except to help us operate and improve our business.

4.5 - Confidentiality Policy - Third Parties

We are committed to respecting the confidentiality of your Personal Information. They may, however, be communicated to trusted third parties who assist us in the administration of the Site, the proper functioning of our activity and the services that we offer, to the extent that these third parties undertake to keep this information confidential.

We will also disclose information about you if this is necessary in order to comply with the law, apply the policies of our Site or protect our rights, property or security as well as those of third parties.

Finally, we may disclose your Personal Information or information relating to your User account to any judicial authority (or any other regulatory or governmental authority which investigates alleged illegal activities) at their request.

Because we respect your privacy, we have taken the necessary precautions to comply with the General Data Protection Regulations (GDPR). We will therefore not share your Personal Information with third parties without your consent (except as provided above).

However, non-personal data (which does not identify you) may be transmitted to any third party for marketing, advertising or other purposes. These confidentiality rules apply only to the collection and use of information that we may have collected on our Site, and not to information collected offline.

4.6 - Confidentiality Policy - Right of Access

In accordance with the Data Protection Act you can, at any time, exercise your right of access and rectification of information concerning you by contacting us at the following address:

5. Limitation of Liability

We accept no responsibility for the accuracy of the information on our Site, including any comments or content posted on our Site by third parties.

Our site may contain links to other sites and resources owned by third parties; these links are provided for informational purposes only. We do not control the content of these sites or resources and we accept no responsibility for their content or for any loss or damage that may result from their use.

To the extent permitted by law, the Company hereby expressly excludes:

- all conditions, warranties and other terms that may otherwise be our responsibility under the law (except as provided in these Terms of Use);

- any responsibility in the event of direct, indirect or consecutive loss or damage suffered by any User in connection with our Site or its use, an inability to use it, or the consequences of the use of our Site, of the websites which would be linked and any information published on our Site, including but not limited to any:

- loss of businessloss of sales, profits, income or anticipated savings

- loss of contracts or customers; data loss

- loss of time in terms of management or administration and any other loss or damage whatsoever, whatever the cause and whether they result from an offense (including negligence), breach of contract or any other cause, even foreseeable.

We also decline any responsibility in the event of disturbances of the Site, computer errors or on the Site, sending of emails to an erroneous address or any other dysfunction or interruption which would be related to Internet.

6. Applicable Law

These Terms of Use are subject to Dutch law.

7. Contact Us

If you have any questions about our Terms of Service or our privacy policy, please contact us at the following email address